Informações de contacto
Thank you for visiting our online store.
If you have any questions about your order, products, shipping, returns, refunds, or other services, our customer service team is happy to assist you.
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Customer Service Email
Email:
[JeziorowskaDominikowska482@gmail.com]
For faster processing, please provide the following information in your email (if applicable):
* Order Number
* Your Name
* Product Name
* Problem Description
* Relevant Images (if related to product quality or shipping issues)
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Customer Service Hours
Monday to Friday: 09:00 – 18:00 (CET/CEST)
Weekends and European Public Holidays: Closed
We usually reply to your email within 1–2 business days. Response times may be slightly delayed during promotional events or public holidays.
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After-Sales Service Support
We can assist you with the following:
* Order Inquiry
* Product Inquiry
* Size Recommendation
* Delivery Tracking
* Return and Refund Request
* Exchange Request (if applicable)
* Cash on Delivery (COD) Related Issues
* Payment Issues
* After-Sales Service and Other Inquiries
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Return Request
If you need to request a return or refund, please contact us via the above customer service email address and provide:
* Order Number
* Recipient's Name
* Product Name
* Reason for Return
* Product Photo (if involving quality issues)
Our customer service team will provide you with detailed return instructions after review.
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Business Cooperation
For business cooperation, brand collaboration, or other business inquiries, please contact us via the following email address:
Business Email:
[JeziorowskaDominikowska482@gmail.com]
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Friendly Reminder
To ensure the security of your account and orders, please do not provide your personal information, payment information, or order details through unofficial channels.
We will never ask for your bank card password, payment verification code, or other sensitive information via phone or email. If you receive any suspicious messages, please contact us immediately.